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Privacy Policy

Last Updated: 22/08/25

BVB International Mallorca (“we,” “our,” or “us”) operates the website https://bvbiamallorca.com (“Website”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you register, make a purchase, or contact us.

  • Technical Information: including IP address, browser type, operating system, and usage data collected through cookies and similar technologies.

  • Account Information: if you create an account, we store login details and related preferences.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services, including order processing and customer support.

  • Improve and personalize your experience on our Website.

  • Communicate with you about updates, offers, and promotions (if you have opted in).

  • Analyze website traffic and user behavior through tools such as Google Analytics.

  • Ensure security and prevent fraud.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve functionality, analyze traffic, and deliver relevant content. You may disable cookies in your browser settings, though some features of the Website may not work properly without them.

4. Sharing of Information

We do not sell your personal data. However, we may share your information with trusted third parties to provide our services, including:

  • Payment processors (e.g., Stripe, PayPal).

  • Shipping and logistics providers.

  • Analytics and marketing partners (e.g., Google Analytics, Facebook Pixel).

  • IT and hosting service providers.

All third parties are required to handle your data securely and in accordance with applicable law.

5. Data Retention and Security

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
We use appropriate technical and organizational measures (such as SSL encryption and restricted access) to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

If you are located in the European Union or United Kingdom, you have the following rights under GDPR/UK GDPR:

  • Access your personal data.

  • Correct inaccuracies in your data.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request a copy of your data in portable format.

To exercise these rights, please contact us at compliance@bvbiamallorca.com.

7. International Transfers

As we operate in Mallorca, Spain, your personal data is processed within the European Union. Where data may be transferred outside the EU, we ensure it is protected by appropriate safeguards in compliance with GDPR.

8. Children’s Privacy

Our Website is not directed to children under 16. We do not knowingly collect personal data from children. If you believe we may have collected information from a child, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

Email: compliance@bvbiamallorca.com